This Privacy Policy (hereinafter – the “Policy”) defines the procedure for collecting, processing, storing, using, and protecting the personal data of Users of the website https://www.omastrolife.com (hereinafter – the “Site”) and the provided Services (hereinafter – the “Services”).
1. General Provisions
1.1. This Policy is developed in accordance with the requirements of the Law of Ukraine “On Personal Data Protection” dated June 1, 2010, No. 2297-VI.
1.2. The use of the Site and Services signifies the User’s unconditional consent to this Policy and the terms of processing their personal data specified herein. In case of disagreement with these terms, the User must refrain from using the Site and Services.
1.3. The Provider (hereinafter – “We”) undertakes to ensure the confidentiality and security of User personal data.
1.4. This Policy applies to all information that We may receive about the User during the use of the Site and Services.
2. Collection of Personal Data
2.1. We collect the following types of personal data:
- Identification Data: Last name, first name, patronymic.
- Contact Data: Email address (email), phone number (if provided).
- Demographic Data: City of residence (if provided).
- Data necessary for providing Services: Date, exact time, and place of birth (for compiling natal charts and astrological forecasts).
- Payment data is not collected or stored on the Provider’s servers; it is processed directly by the payment system.
- Technical Information: IP address, browser type, operating system, data about visited pages and time spent on the Site (collected automatically using cookies and similar technologies).
- Other Data: Any other information that the User voluntarily provides when filling out forms on the Site, contacting customer support, or through other interactions with the Provider.
2.2. We collect personal data in the following ways:
- When ordering Services: When the User provides data necessary for the provision of the Service (date of birth, contact information, etc.).
- When using the Site: Automatically using cookies and similar technologies.
- When contacting customer support: When the User provides information in a request.
3. Purposes of Personal Data Processing
3.1. We process User personal data for the following purposes:
- Providing and improving Services: To provide astrological consultations, generate reports, process orders, and fulfill other obligations to Users.
- Communicating with Users: To send order status notifications, respond to inquiries, provide technical support, and inform about promotions and new Services (only with User consent).
- Improving the Site: To analyze Site usage, identify and resolve technical issues, develop new features, and enhance the user experience.
- Marketing: To conduct marketing research, personalize advertising, and provide Users with relevant information (only with User consent).
- Compliance with Legislation: To comply with legislative requirements governing personal data protection and other legal matters.
4. Legal Basis for Personal Data Processing
4.1. We process personal data on the following legal grounds:
- User Consent: The User gives consent to the processing of their personal data when ordering Services, subscribing to a newsletter, or through other interactions with the Provider.
- Performance of a Contract: Processing of personal data is necessary for the performance of a contract with the User (e.g., for providing an ordered Service).
- Legitimate Interest: Processing of personal data is necessary to protect the legitimate interests of the Provider (e.g., for fraud prevention, ensuring the security of the Site and Services, improving service quality).
- Compliance with Legal Requirements: Processing of personal data is necessary to comply with legal requirements.
5. Transfer of Personal Data to Third Parties
5.1. We may transfer User personal data to third parties in the following cases:
- Payment Systems: For processing payments (e.g., to the LiqPay payment system). Only information necessary for the payment to be processed is transferred.
- Analytics Services: For analyzing Site usage and improving Services (e.g., Google Analytics).
- Email Service Providers: For sending newsletters and notifications to Users (only with User consent).
- Government Authorities: In cases provided for by law (e.g., upon request from a court or law enforcement agencies).
5.2. We require third parties to whom personal data is transferred to comply with confidentiality and ensure the security of personal data in accordance with the requirements of the law.
6. Retention Period of Personal Data
6.1. We retain Users’ personal data for the period necessary to achieve the purposes of processing specified in this Policy, or for the period established by law.
6.2. Upon expiration of the retention period, personal data shall be deleted or anonymized.
7. Users’ Rights
7.1. Users have the following rights regarding their personal data:
- Right of Access: The right to obtain information about what personal data We process, for what purposes, and to whom it is transferred.
- Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
- Right to Erasure: The right to request the deletion of their personal data (in cases provided for by law).
- Right to Restriction of Processing: The right to request the restriction of the processing of their personal data (in cases provided for by law).
- Right to Data Portability: The right to receive their personal data in a structured, machine-readable format and to transfer it to another controller (in cases provided for by law).
- Right to Object: The right to object to the processing of their personal data (in cases provided for by law).
- Right to Withdraw Consent: The right to withdraw their consent to the processing of their personal data at any time (if processing is based on consent).
- Right to Lodge a Complaint: The right to lodge a complaint with the supervisory authority for personal data protection.
7.2. To exercise their rights, Users may contact Us via email at: info@omastrolife.com.
8. Protection of Personal Data
8.1. We take necessary organizational and technical measures to protect Users’ personal data from unauthorized access, alteration, disclosure, or destruction.
8.2. We use modern data protection technologies, including encryption, access control, security monitoring, and regular software updates. We use the SSL/HTTPS protocol across our entire website. It encrypts our user communications with servers, so personally identifiable information is not captured/intercepted by third parties without permission.
8.3. Access to personal data is granted only to authorized employees of the Provider who are obliged to maintain confidentiality.
9. Cookies and Similar Technologies
9.1. We use cookies and similar technologies to collect information about Site visits, improve user experience, and personalize advertising.
9.2. The User can manage cookies in their browser settings. Disabling cookies may affect the functionality of the Site.
10. Changes to the Privacy Policy
10.1. We may make changes to this Policy at any time. The new version of the Policy enters into force from the moment it is published on the Site.
10.2. We recommend that Users regularly review this Policy to familiarize themselves with the current terms of personal data processing.
10.3. Continued use of the Site and Services after changes to the Policy are made signifies the User’s consent to the new version of the Policy.
11. Contact Information
11.1. For all questions related to this Policy, Users can contact Us via email at: info@omastrolife.com.